Privacy Policy

We respect the privacy of visitors to our site.  Please read through our privacy policy to understand what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

Please review our privacy policy frequently as we reserve the right to change this policy at any time. Changes and clarifications will take effect immediately upon their posting on our site.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Collection and Use of Personal Information

When you make a purchase from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

As true with other websites, when you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

We use your information to: complete, confirm and send your ordered products; respond to your questions and concerns, send you newsletters and blogs (if you subscribe) and notify you of any product recall.  We also monitor traffic on our website to help us improve our website and marketing efforts.

 Consent

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase for credit, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

 How do I withdraw my consent?

You can withdraw consent to marketing communications through an unsubcribe link in our communication emails.

Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Squarespace

Our store is hosted on Squarespace Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Payment:

If you choose to complete your purchase, then our payment processor, Stripe, will gather and store your payment card information, your email address, your mobile phone number, and billing and shipping address. We will use this information to complete purchases that you choose to make on other websites or applications that also use Stripe Checkout, but only with your permission. We may also share your contact information, but not your card information, with merchants as part of your purchases. We will not share this information with other third parties except as a necessary part of providing our Website and Services. You should carefully review merchants’ privacy policies to better understand how each uses your information. For more information about Stripe's privacy policy, please click here.

We also use an order processor called ShipRobot. For more information about ShipRobot’s privacy policy, please click here.

Third Party Providers

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. We recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Third Party Websites

When you click on other links from our site, they may direct you away from our site to a third party website. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

Cookies

Cookies is text information stored on your computer hard drive. It identifies the user and tells the website when the user has returned.  Our cookies do not collect confidential or personal information.  We may gather information using cookies for statistical, web browsing, and general usage information to help us tailor our site to meet your needs.  You have the option to enable or disable cookies on your internet browser.

Age of Consent

By using this site, you represent that you are at least the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

Questions and Contact Information

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us through our website or by mail at Helina Baby Inc.  60 Nasmith Street, Brampton, ON, L6S 4Z5, Canada